FAQ

Frequently Asked Questions

General Grooming Questions

  • Thank you for your interest in Cat Diggity Dog Salon! We have been in business since 2016. Our salon was started by Anna who is also the founder and top stylist at Hair Salon 51 in the same strip mall. We are interested in only talented and experienced groomers because we want the best for our clients!
  • We are rated 4.7 Stars on Google Maps
  • We are open 7 days a week from 9am to 5pm.
  • Please call for appointments and if you have a favorite groomer please let Ray know when you make the appointment.
  • We typically require 2 hours to groom smaller dogs and 4 hours to do larger dogs but timing always varies.
  • Please pickup your dog within an hour of receiving a text message or call from us that your dog is ready.
  • We try to close at 5pm but we will stay open until all dogs are ready and picked up. We ask that you pick up your dogs timely because the groomers would like to leave by or around 5pm. Thank you for understanding.
  • Prices based on breed, coat condition, approximate weight, and behavior of guest during process.
  • We accept Visa, Mastercard, American Express, Discover, Apple Pay, Android Pay as well as Cash.
  • You may pay after the grooming has been completed.
  • We do not use any sedatives or drugs at our salon period. If your dog is too difficult for our groomers then we will simply call you to pickup your pet. We reserve the right to refused to continue grooming them because it is dangerous for the pet and to avoid cuts at all costs. Although accidents happen I want our groomers to have the liberty to choose to stop grooming to avoid injuring pets that move too much during grooming.

Your satisfaction is our top priority. If you are unhappy for any reason, please let us know! If you notice you want something touched up just let us know when we return your pet. We will be more than happy to tweak anything you’d like. After the groomer has left the premises, any return visit will be charged as a new appointment.

Clients can show their appreciation for the loving care your pet receives as well as the service you received from start to finish by adding a gratuity after the service is completed. Gratuities are in no way required, but are definitely appreciated. Gratuities can be conveniently added to all credit card transactions or given in cash.

We would love to have you watch us, but pets can become very excited when seeing their owners that they can run the risk of being injured. Groomers use many sharp tools whilst styling and pets that move around on the grooming table are at a higher risk of being wrongly cut. “DO NOT” be offended if your groomer informs you that you or your children can not be in the salon. It is only done for the safety of your beloved pet.

10. Your hairdresser doesn’t wash and clean your rear end
9. You don’t go for eight weeks without washing or brushing your hair
8. Your hairdresser doesn’t have to give you a sanitary trim.
7. Your hairdresser doesn’t have to clean your ears.
6. Your hairdresser doesn’t have to remove the boogies from your eyes.
5.You sit still for your hairdresser.
4. Your haircut doesn’t include a manicure or pedicure.
3. Your hairdresser only washes and cuts the hair on your head.
2. You don’t bite or scratch your hairdresser.
1. The likelihood of you pooping on the hairdresser is pretty slim.
This list may be funny BUT it is TRUE!! Grooming a dog simply takes more time, patience AND COURAGE then cutting human hair!

Any time a full body haircut (Full Grooming) is requested. We will be charging the “Full Groom” price. This is because most of the actual work is the haircut itself. The bath is often a preparation step to get the hair ready for grooming. Other times the bath is necessary after the haircut.